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Linear Keypad & Intercom Repair: The Fort Worth Owner’s Guide
Linear keypad and intercom repair in Fort Worth typically runs $185 to $420 installed, depending on whether we’re replacing the keypad, the intercom board, or both. We stock Linear-compatible keypads, intercom modules, and wiring harnesses on our trucks, so most jobs are finished in a single visit. The usual story we hear goes like this: the keypad worked fine for twelve years, then one morning it accepted the code but the gate didn’t move, or the intercom started buzzing after a rainstorm and never stopped. By the time someone calls us, they’ve usually punched the code in enough times to wear the membrane, or a North Texas thunderstorm has found its way into the housing.
Victor Salinas has been repairing Linear gate systems in Fort Worth since the days when the AP-5 keypad was the upgrade every driveway wanted. There’s a nuance to these parts that’s easy to get wrong, and getting it wrong means the new part fails in the same spot the old one did. That’s what we’re here to prevent.
Which Linear Models This Applies To
Linear gate systems in Fort Worth fall into two broad families: the older MEGACODE and Multi-Code setups from the 1990s and early 2000s, and the newer ACCESS and Personal Pro series that took over after Linear was folded into the Nortek line. The keypads we service most often are the AK-11, AK-21, ANE-1, TD-1, and the newer IEI/LCD-style keypads that Linear branded for gate use. Intercom modules are usually the AE-100, AE-200, or the one piece that shows up less often, the AE-500.
Here’s the compatibility gotcha that causes the most trouble: a Linear AK-11 keypad from 2008 is not always a drop-in swap for a 2015 unit, because Linear changed the wiring sequence on some production runs while keeping the same part number. We match keypads by the wire color order at the terminal block and, when needed, by the revision stamp on the back of the housing. If you’re looking at the part yourself, flip it over. The revision code is printed there, and it matters more than the model number alone.
On the OEM-versus-aftermarket question, our honest position is simple: for Linear keypads, OEM is usually the right call. The aftermarket membranes out of overseas suppliers look identical but fail in direct sun and freeze-thaw cycles that a Texas winter loves to dish out. We stock OEM Linear or Linear-spec aftermarket only, and we’ll tell you which one is on the truck when we quote the job.
Signs Your Linear Keypad & Intercom Repair Is Failing
- Keys that need a second or third press. The membrane under the keypad has degraded, usually from UV exposure. Fort Worth’s summer sun is hard on any plastic that sits outside, and keypads mounted on east-facing posts get hammered before lunch. The fix is a new membrane assembly, not a new code.
- The intercom buzzes continuously. Water has gotten into the outdoor station and bridged a connection, or the speaker wire insulation has cracked from heat. In a climate that ranges from 105 degrees in August to a hard freeze in February, outdoor station seals give up after eight to ten years. A continuous buzz means the unit is drawing power when it shouldn’t, and that shortens the life of the transformer.
- You hear the click at the keypad but the gate doesn’t move. The keypad is fine. The relay on the control board has failed, or the wiring from the keypad back to the operator has been chewed by rodents along the fence line. We find that specific wiring failure regularly in Fort Worth neighborhoods bordered by open greenbelt or creek areas.
- The intercom works from inside but not from the street. The outdoor speaker cone has rotted at the surround, or the microphone capsule has corroded. This part can be replaced independently, and doing so is cheaper than replacing the entire station.
- The keypad lights up but won’t accept your code. The controller board inside the keypad has lost its memory chip. This can look like a programming error, but re-entering the code won’t help. The part is worn, and the honest fix is replacement rather than hours of trial-and-error programming.
Replacement Cost & What’s Included
In Fort Worth, a Linear keypad replacement installed typically runs $185 to $280. A keypad and intercom station replacement together runs $320 to $420. A full access upgrade, where we replace the keypad, intercom module, and antenna wiring, lands in the $450 to $600 range depending on wire run length and whether the existing conduit is usable.
What drives the range: the age of your system, how many conductors are still usable in the buried wire, whether the post or brick mounting surface needs repair before we can seat the new unit square, and which Linear part your model requires. Every estimate covers the part, the labor, the programming, and verification that the gate actually opens and closes from the keypad before we leave.
We quote the price before we start. No line items appear after the fact. And every Linear keypad or intercom repair we complete is covered by our written 90-Day Done Right Promise. If it isn’t right, we come back and make it right. That’s the whole agreement.
DIY or Call Us?
An owner with a screwdriver and patience can check three things safely: whether the keypad is getting power, whether the terminal screws are tight, and whether the keypad’s backlight comes on. Those checks are useful because they tell us what you’re seeing before we arrive. But the repair itself involves low-voltage wiring into a control board, and crossing the wrong two terminals can burn a relay that costs more than the keypad you were trying to fix. If the keypad is mounted on the gate itself, you’re also working with a moving gate while it’s under power. That’s the part of the job where we’d rather you call us.
If the gate doesn’t open when it should and close when it should, nothing else about it matters much. Call us at (817) 562-7979 and we’ll get your Linear keypad and intercom sorted, usually the same day you call.
FAQs
We see Linear keypads in the Fort Worth climate last 8 to 12 years on average, with sun-facing installs failing on the shorter end and shaded installs going longer. Intercom outdoor stations have a similar service life, though the seals on some early-2000s units failed sooner. Replacing a part this age with a new OEM unit typically gives you the same lifespan, not less.
Yes, in specific cases. A stuck button, a cracked faceplate, or a failing membrane can be replaced without replacing the whole keypad, and that’s the cheaper fix when the controller board is still healthy. If the board has lost memory or the relay has failed, repair cost approaches replacement cost, and a new unit is the honest recommendation. We’ll tell you which one applies after we open it up.
A keypad replacement alone usually takes 45 minutes to an hour. A keypad and intercom station together takes about two hours, including programming and testing the gate through several open-close cycles. If we run new wire, it can add an hour. Most jobs wrap up the same day as the first visit.
Yes. We run Linear keypads, intercom modules, and wiring harnesses on our trucks, along with parts for LiftMaster, Mighty Mule, and Ghost Controls systems as well. That’s unusual, and it’s the reason we can often show up, diagnose, and complete the repair without scheduling a second visit. Call us at (817) 562-7979 for a free estimate, and we’ll confirm stock before we head out.
Written by Victor Salinas, Owner, Ironworks Gate Co. at Ironworks Gate Co., serving Fort Worth and nearby areas.





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